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Technical Support 24 Hours a Day

We take pride in giving 24/7 exemplary service nationwide and internationally to our customers and clients.

For immediate assistance please contact our Service Manager, Judy Schwartz.
She can be reached Monday-Friday from 7:30AM-3:45PM at 212-684-2255 Ext. 203.

After hours and on weekends directly at 646-772-9306.

You can also reach Judy by email at service@empiresafe.com

For customers with digital locks, we've attached operating instructions for LaGard locks that we supply to the majority of our customers.  Before calling us for emergencies for this type of lock, take a look at the information attached and see if it answers your questions.

If not, call us immediately.